With a total capacity of almost 3,500 expandable multi-media
contact center seats and 4,200 employees in the Etisal
International group; ETISAL International Egypt serves global clients
utilizing 2,200 seats with the capacity to expand, while ETISAL International
KSA serves the Middle East & GCC (Gulf Cooperation Council)
regions utilizing 1,000 seats with the capacity to expand.
Lately; ETISAL International India serves global clients utilizing 300 seats
with the capacity to expand.
Why Kingdom of Saudi ArabiA?
The delivery centers we operate from KSA are mainly designed to serve the KSA, the GCC region and
any other Arab Nation. Mainly for the native Arab speakers
that are employed who are culturally close to the Arab culture
and also for the proximity to most of the Arab countries in the
Middle East and GCC regions.
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Why Egypt?
Egypt is considered as a world-class destination
for IT, Contact Center and Business Process
Outsourcing, mainly for cost saving reasons.
Egyptians are abundantly technical, skilled and are
uniquely multilingual.
Egypt's geographical location
is strategic and is naturally at the crossroads of
Europe, Asia and Africa.
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Why India?
India is the main
attraction destination for outsourcing for the
reason of its unbeatable value proposition: PQR
(Productivity, Quality and Rate) factor. Key drivers
of global offshoring, along with India's strengths
are continuing to add fuel to India's ITES
(Information Technology Enabled Services) and BPO
(Business Process Outsourcing) growth engine.
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