ETISAL International founded in 2003, became a new member of Riadaa Group. We were established as the Call Center arm of the group in the Kingdom of Saudi Arabia (KSA) and its first dedicated service provider.

In 2008, ETISAL International Egypt started operating, and since then, we became the principal Contact Center with a focus on our clients' core business: by professionally handling their customers' contacts via phone, fax, e-mail, web and SMS and utilizing state-of-the art technologies.

ETISAL International employs highly skilled professional staff, who in return implement optimized processes' blended with global quality standards, which is always rewarded by our clients' satisfaction rates.

Our Aim

To become a leading dynamic business parter committed to providing innovative services enabling our partners to focus on their core businesses!

Our Perception

Helping our clients in deeply focusing on their core functions while we lay off their shoulders the unnecessary burdens, while committing to 'tailoring' first-class innovative services to meet their unique business needs!

Our Standards

-  Quality
-  Flexibility

Applying excellence to all of our internal and external activities by acting in transparency, integrity and passion with the willingness to always exceed our clients’ expectations.