Because we highly focus on our "principals" we greatly
depend on our flexibility and hence provide various sourcing
models to suit our client's business needs and models our
flexible sourcing models spans from the full
Out-sourcing of our client's operations in one of our
contact center facilities governed by our full responsibility of
service levels and project KPIS.
To the other extreme of
In-sourcing our human capital, management, technology
and processes inside our client's premises.
As for our
Co-sourcing models, it can always be a mix and match of
the above.